🚀 Fast 5G/4G: Enjoy unlimited data for up to 90 days

💰 Transparent Pricing: Prepaid with no hidden roaming or recurring fees

📧 Instant Delivery: Receive your eSIM immediately via email

👍 Easy Activation: Scan the provided QR code - no ID registration required

🌎 Wide Coverage: Works in Indonesia

😎 Smooth traveller: Travel smart and forget about data roaming or public wifi

🧑‍🔧 Support: Aussie customer support anywhere you go

📞 Keep your number: Keep your WhatsApp number or home SIM number

About your eSIM

Data: Unlimited
Speed: 5G/4G (depending on location)
Calls & Texts: None - Data Only
Delivery: Immediate via email
Activation: Must activate within 180 days of purchase. Scan QR code from email
When to install: Anytime before your intended travel date
Coverage: Indonesia
Network: Varies depending on country
Validity: Starts on first network connection
Compatibility: Unlocked eSIM compatible devices (View below)
Hotspot/Tethering: Yes
Recharges: No
ID requirement: None
Fair Usage Policy: The eSIM comes with unlimited data for the duration it's valid. But keep in mind that the service provider might apply a Fair Usage Policy and limit your data speed for up to 24 hours.

Got questions?

Go to FAQ

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What if I need help?

Our SIMs generally have no issues, however, nothing is a guarantee. Sometimes SIMs have technical issues that need troubleshooting.
If you land and your SIM does not work as expected then you need to follow these steps:
Step 1. Ensure you have followed all steps in your eSIM email guide.
Step 2. Reach out to us for support via email at hello@simsdirect.com.au
Step 3. If our technical support cannot resolve your issue you will be entitled to our Money Back Guarantee and we will help you find a local option for the rest of your trip.

Will I get a phone number to make calls/texts?

You will not get a phone number sent to you but it may appear in your settings. You will get unlimited calls & texts to EU & UK numbers. To call AU/US we recommend using data apps like Whatsapp to make calls or texts.

Does my phone need to be unlocked to use eSIM?

Your phone must be unlocked from carrier restrictions to use an eSIM. If your phone is carrier-locked, you will only be able to use an eSIM from that provider, similar to how physical SIM cards work with carrier-locked phones.

How will I receive my eSIM?

We send you the QR code through the email you registered as soon as you place your order which should arrive within 2 minutes. If you haven't received an email with your eSIM order within 10 minutes, check your spam/junk folder or get in touch with our live chat.

When should I set up my eSIM?

We recommend that you set up your eSIM right before you depart for your flight. Your eSIM plan will begin as soon as you activate it. Remember that you need an internet connection to set up your eSIM.

Can I top up my eSIM for longer validity or more data?

Currently, our eSIMs cannot be topped up or extended. If you need more data or a longer validity, you can purchase multiple eSIMs and activate them when you need them.

How many times can I use my eSIM?

Our eSIMs are one-time use SIMs. Once you activate it, it will be available for you to use until the validity expires or your data runs out. If you delete the eSIM from your device, you will not be able to use it again.

Can I use my eSIM across multiple devices?

eSIMs can only be installed on one device, so it cannot be shared across multiple eSIM-compatible devices. If you delete an eSIM profile from your device, you will not be able to use it again.

View more eSIM FAQ here.

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